FAQS

Roundtrip shuttle service is available from Villa del Palmar at the Islands of Loreto to Loreto (town). For adults and children of all ages, this shuttle is $20 USD per person roundtrip and $10 USD per person one way.*Taxes included.

Shuttle service to and from downtown Loreto

Monday to Wednesday and Friday

Departure from the lobby: 11:00 am

Return: 4:00 pm

Reservations at the Premium Service Desk or at ext. 4000.

All pricing and availability is subject to change without notice and is not guaranteed.

Villa del Palmar at the Islands of Loreto does not have an airport shuttle, however we will be happy to make arrangements for your transfers to and from the airport. Please note that there is a nominal fee for the airport transfer service to our Loreto resort. To arrange your airport transportation contact Member Services:

Email: memberservices@resortcom.com

If calling from Mexico 800-461-0648

Even though Villa del Palmar at the Islands of Loreto is an ocean front resort, not all of the rooms have ocean views. Many of the rooms do have views of the ocean while other rooms have a garden, pool, golf course, or mountain view.

Yes, you can exchange money at the resort if you present your passport. There is a limit of $1,500 USD maximum per person per monthly stay.

Yes, we have the Palmita Market where members and guests can buy groceries, toiletries and souvenirs.

No, we are in front of a national marine park that is protected by the United Nations Educational, Scientific and Cultural Organization (UNESCO). Because of this, some motorized activities are not allowed to conserve this area. Paddle boards, kayaks, pedal boats, snorkeling, and scuba diving are allowed in this area since these activities do not utilize motors.

Yes, Alamo Car Rental is onsite in the lobby and is open daily from 9am to 5pm.

Villa del Palmar at the Islands of Loreto has four (4) restaurants, a beach bar, and a pool bar onsite.

The Market Restaurant is open daily for breakfast, lunch and dinner. The Market serves Mediterranean, American and Mexican food in a casual buffet-style eatery. Breakfast from 7am to 12 pm (buffet and a la carte), Lunch from 12 pm to 5 pm (a la carte), Dinner from 6 pm to 10:30 pm (buffet and a la carte). First come, first serve.

Casa Mia is open daily for lunch and dinner and serves a variety of items such as wood oven pizzas, tacos, sandwiches and salads. Lunch from 12 pm to 5 pm, Dinner from 6 pm to 10:30 pm.

Danzante Fine Dining is open daily for dinner from 6:00 pm to 10:30 pm. Danzante Fine Dining serves steak and seafood in a classic atmosphere with beautiful views of the Danzante Bay. Reservations are required. Extra $390 MXN fee per person, per visit applies for guests on the All-Inclusive Plan. Danzante Restaurant does not accept pets, or groups of more than 10.

Casa Club is open daily and serves Mexican and American options. Breakfast from 7:00 am - 12:00 pm, Lunch from 12:00 pm - 5:00 pm, Dinner from 6:00 pm - 10:00 pm. Reservations are required.

The Beach Bar is open daily, here you can enjoy a vast array of grilled and Mexican food favorites. From juicy hamburgers to BBQ pork ribs, you'll find just what you need to satisfy your lunchtime cravings. Bar from 10:00 am to 10:00 pm and Kitchen from 12:00 pm to 10:00 pm.

Our Pool Bar serves everything from fresh seafood to classic Mexican favorites and it's got the best beverage selection for guests of all ages. Open daily from 10:00 am to 6:00 pm.

All room assignments are done just prior to arrival so that our members receive the best available rooms. If you have multiple room reservations your agent will link those reservation notes together and the resort will do their best to accommodate your requests upon arrival. This might be also subject to availability based on the types of units booked.

Elite members are allowed to place a request for a specific floor and/or building, but not a specific room number. All requests may be fulfilled based on availability.

The fitness center is free for guests and Members.

• The Sabila Spa wet areas are included for all Elite Members.
• The cost for guests is $25 USD per day per person.
• Any guest that purchases any massage or treatment in the spa receives 1 free hour in the wet areas.
• The wet areas are not included with the All-inclusive Plan.

To purchase spa options contact Member Services:

Email: memberservices@resortcom.com

Phone: 1 866 668 9088

If calling from Mexico 800-461-0648

All pricing and availability is subject to change without notice and is not guaranteed.

Yes, there are a few trails at the resort. Some of these trails are more difficult than others; some have panoramic views; others demand a higher level of exercise.

Yes, you can rent snorkeling equipment with Danzante Tours or the Activities department on-site at the resort.

Yes, one package of coffee is included as a welcome gift for each room. Members and guests on the All-Inclusive meal plan can receive an extra coffee package upon request.

Ensenada Blanca is a small fishing village that is close by. The resort is also near many great beaches.

Villa del Palmar at the Islands of Loreto is a Pet-Friendly Resort. For a minimal fee per pet, you can bring your dog or cat on vacation. The resort will lend you various accessories to make your pet’s stay more comfortable, including a pet bed, food bowls, and small toys. In addition, there are diverse areas of the resort designated for pet play and relaxation. Invite your pet on an incredible vacation where they’ll be able to indulge in everything from a walk on the beach to a gourmet pet menu. Room location is restricted to the 3rd floor of building 3, except in the event that guests are staying in one of the Penthouse units. Service animals are always welcome and exempt from the daily charge. Must be confirmed with proper official documents that certified them as a service animal. View our gourmet pet menu and pet policy

Yes, Villa del Palmar Loreto has wheelchair access, rooms for those with reduced mobility, and facilities for guests with disabilities. The resort does not offer wheelchairs as an amenity or for rent, but can acquire one for emergencies and transfers. Our staff will be ready to assist if needed. For specific inquiries, please call the resort.

Yes, parking is available at the resort in our secured parking garage.

Villa del Palmar Loreto offers laundry and dry cleaning services at an additional cost. Some suites come equipped with a washer and dryer for guest convenience.

For more information on golf rates or to purchase golf options, please contact our Member Services team:

Email: memberservices@resortcom.com

Phone: 1 866 668 9088

If calling from Mexico 800-461-0648